Bookkeeper

Job description

Requirements

• A minimum of high school diploma or equivalent (required)


• A minimum of relevant qualifications in operations management or facilities management (preferred)


• Certification in health & safety practices


• Minimum 2 years of experience in a similar role within the security, cleaning, or facilities management industry


• Familiarity with Profit, Velocity, SAP, or similar operational systems (advantageous)


• Intermediate competence in MS Office


• Knowledge of security and cleaning industry standards and practices

Responsibilities

• Efficiently handle and resolve client complaints within a 2-hour turnaround time


• Log complaints and address client concerns promptly, escalating to the Area Manager, Key Accounts Manager (KAM), or Regional Director (RD) when necessary


• Manage health and safety incidents with full documentation and investigation completed within 7 days


• Log incidents, notify Area Manager, KAM, and H&S Manager, and track the investigation process


• Coordinate the completion of health and safety forms and obtain confirmation from the H&S Manager


• Ensure compliance with safety regulations through established procedures, regular inspections, and prompt issue resolution


• Process requests for additional chemicals and consumables (outside of the client contract) within 24 hours


• Log requests, obtain client-approved purchase orders (PO), generate sales orders, and send to Area Managers and Stores


• Oversee repairs and removal of broken machinery with a 48-hour turnaround time


• Request make, model, and serial number, log issues, obtain three supplier quotes, secure approvals, and coordinate repairs after PO confirmation


• Engage subcontractors for specialized services outside company capability within a 72-hour turnaround time


• Obtain three quotes, secure approvals, coordinate POs, and oversee subcontractor work


• Generate sales orders and send supplier POs to subcontractors to initiate work


• Ensure subcontractor services meet quality standards and cost efficiency


• Process monthly site chemical and consumable goods requisitions based on the BOQ


• Send draft to Area Manager for review, adjust as needed, and submit final goods issue to stores within 24 hours

Requirements

• Bookkeeping


• Stock Taking


• SAP


• Invoices