Remuneration:	cost-to-company
Location:	Vereeniging
Education level:	Diploma
Job level:	Mid/Senior
Own transport required:	Yes
Travel requirement:	Occasional
Type:	Permanent
Reference:	#BIZ-TAB-COFFEE SHOP
Company:	TAKE A BREAK Coffee & Bakery

About us:

Take a Break Coffee & Bakery, is a beloved local coffee shop known for its cozy atmosphere, exceptional coffee, and friendly service. We pride ourselves on creating a welcoming space for our community to enjoy high-quality beverages and delicious treats. We are looking for a passionate and experienced coffee shop manager to lead our team and ensure the smooth operation of our shop.

Job description:

We are seeking a dynamic and motivated coffee shop manager to oversee daily operations, manage staff, and provide excellent customer service. The ideal candidate will have a strong background in the coffee industry and or retail industry, excellent leadership skills, and a commitment to maintaining our high standards of quality and service.

Key responsibilities

Manage the day-to-day operations of the coffee shop.
Supervise, train, and schedule staff to ensure optimal performance.
Ensure excellent customer service and address customer inquiries and complaints.
Oversee inventory management, ordering supplies, and maintaining stock levels.
Ensure the coffee shop is clean, organised, and well-maintained.
Monitor and manage budgets, sales, and expenses to achieve financial targets.
Develop and implement marketing strategies to attract and retain customers.
Maintain knowledge of current coffee trends and continuously improve the menu.
Ensure compliance with health and safety regulations.
Scheduling of staff rosters.

Desired experience and qualifications

Proven experience as a coffee shop or retail manager or in a similar role.
Strong knowledge of coffee and espresso drinks will be advantageous.
Excellent leadership and team management skills.
Outstanding customer service skills.
Strong organisational and multitasking abilities.
Proficiency in using point-of-sale (POS) systems.
Ability to work flexible hours, including weekends and holidays.
A degree in hospitality management is a plus.

Posted on 19 Jul 16:02, Closing date 17 Sep

Apply by email

cvthreeriverslodge@christianart.co.za

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