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Email Responder / Campaign Assistant
Remuneration: | basic salary |
Location: | Cape Town |
Education level: | Diploma |
Job level: | Junior/Mid |
Type: | Contract |
Company: | Persuade |
Are you a skilled communicator who thrives on providing top-notch customer service? As our email responder, you will be the face of our clients, crafting personalised and persuasive responses that generates sales demos on behalf of them.
Responsibilities:
- Promptly respond to incoming cold, warm emails and setup demos for our clients.
- Demonstrate a deep understanding of our products and services to provide accurate and helpful information.
- Craft engaging and persuasive email responses that generates sales demos for our clients.
- Collaborate between clients, and exco to make sure everything delivered is of high quality.
- Continuously improve email response templates and processes to enhance efficiency and effectiveness.
- Host meetings for our clients by hosting calls on their behalf.
- Provide, daily and weekly reports for clients and exco on performance.
- Exceptional written communication skills with a talent for crafting compelling, persuasive, and professional email content.
- Proven track record of providing outstanding customer service and building strong client relationships.
- Excellent problem-solving and critical thinking abilities to handle a variety of customer inquiries and concerns.
- Thorough understanding of our products, services, and brand messaging.
- Ability to work independently and prioritise tasks in a fast-paced environment.
- Familiarity with email management tools and customer relationship management (CRM) systems.
Posted on 28 May 08:35, Closing date 26 Jul
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Email Responder / Campaign Assistant
Cape Town
Are you a skilled communicator who thrives on providing top-notch customer service? As our email responder, you will be the face of our clients, crafting personalised...
Are you a skilled communicator who thrives on providing top-notch customer service? As our email responder, you will be the face of our clients, crafting personalised...
Persuade
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