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SMEs

AI-powered reputation management: The next big thing for SMBs

Kim Napo 6 Sep 2024

The future role of AI in frequent flyer programmes

Travel

The future role of AI in frequent flyer programmes

Frik van der Westhuizen 1 Aug 2024

Meet the 2024 Santam Women of the Future finalists

Events & Conferencing

Meet the 2024 Santam Women of the Future finalists

Issued by Media24 Lifestyle 25 Jul 2024

Source: Supplied. Antonie Goosen of Meridian Realty.

Proptech

The AI revolution in real estate: Transforming estate agents' business practices

21 May 2024

Welcome to the era of the AI co-pilot

4th Industrial Revolution

Welcome to the era of the AI co-pilot

Nick Durrant, Issued by Bluegrass Digital 11 Apr 2024

How AI tools are transforming coaching in SA

Skills Training

How AI tools are transforming coaching in SA

Issued by SACAP 2 Apr 2024

Retail is in the midst of the biggest technology paradigm shift

Technology

Retail is in the midst of the biggest technology paradigm shift

Peter Ludi 1 Feb 2024

Zuko Mdwaba, Salesforce area VP/Africa executive and South Africa country leader

4th Industrial Revolution

The AI and automation revolution is gaining confidence

Zuko Mdwaba 24 Nov 2023

AI in hospitality: How technology will transform the industry for the better

Hospitality

AI in hospitality: How technology will transform the industry for the better

15 Aug 2023

Banking

Traditional SA banking fraught with dated technology, dated thinking: can the cloud and AI help?

Marius Van Den Berg 26 Jul 2023

Image source: Narith Thongphasuk –

Management & Leadership

5 ways to find more time in your day

Jeff Ryan 6 Jul 2023

Trends in the business world which are affecting recruitment and hiring

Trends

Trends in the business world which are affecting recruitment and hiring

Issued by Pnet 4 Jul 2023

The urgent need for responsible regulation of generative AI

Technology

The urgent need for responsible regulation of generative AI

De Wet Bisschoff, Issued by Stone 26 May 2023

Jacqui van Rooijen, Leadership expert and Transformation Coach at YCagel

Management & Leadership

Risks and benefits of AI in interpersonal leadership

Jacqui van Rooijen 23 May 2023

#ATMDubai: Enhancing the customer experience through AI

Technology

#ATMDubai: Enhancing the customer experience through AI

Robin Fredericks 5 May 2023

Adapting to innovation in the healthcare sector beyond just tech

Medtech

Adapting to innovation in the healthcare sector beyond just tech

Kevin Aron, Issued by Stone 17 Mar 2023

David Meintjes, CEO at Telviva. Source: Supplied

E-commerce

E-tail and CX: Meet customers where they are, the way they want

David Meintjes 16 Feb 2023

Source: Supplied. Lelen Udayan, head of customer experience at Mukuru.

Fintech

Achieving a frictionless customer experience in fintech

Lelen Udayan 26 Jan 2023

CRM, CX, UX

Infobip's 5 most important trends in CX and omnichannel communications for 2023

16 Jan 2023

Kirsty Bisset, managing director of HaveYouHeard’s Durban agency gives four marketing trends to keep an eye on in 2023

Marketing

#BizTrends2023: 4 marketing trends for a big impact in 2023

Kirsty Bisset 9 Jan 2023

From novelty to normality: How smart will tomorrow's homes be?

Proptech

From novelty to normality: How smart will tomorrow's homes be?

Dr Andrew Dickson 27 Jun 2022

How social media savvy are you... really?

Social Media

How social media savvy are you... really?

Issued by Social Media Success 16 Feb 2022

#BizTrends2022: Top 5 AI trends that will give organisations a digital advantage in 2022

Trends

#BizTrends2022: Top 5 AI trends that will give organisations a digital advantage in 2022

Ria Pinto 2 Feb 2022

Software

Code did this

Riaz Moola, Issued by Hook, Line & Sinker 20 Jan 2022

#BizTrends2022: Why retail has changed forever

Trends

#BizTrends2022: Why retail has changed forever

John Watling 6 Jan 2022

Source: Supplied

Trends

The 2022 African banking trends unpacked

3 Dec 2021

Source: Andriy Popov –

4th Industrial Revolution

Virtual assistants empower employees to help business bounce back

Pieter Bensch 13 Aug 2021

7 things we can expect from smartphones in 2030

Mobile & Apps

7 things we can expect from smartphones in 2030

Ernst Wittmann 23 Jun 2021

How to improve your digital customer service strategy

CRM, CX, UX

How to improve your digital customer service strategy

Ndagi Job Goshi 19 Apr 2021

Is your smartphone helping marketers target you? Take the test

Cybersecurity

Is your smartphone helping marketers target you? Take the test

19 Apr 2021

AI predicted to futureproof the influencer industry

Social Media

AI predicted to futureproof the influencer industry

Amelia Neate 26 Feb 2021

4IR: How key industries are successfully embracing digital transformation

4th Industrial Revolution

4IR: How key industries are successfully embracing digital transformation

Prenesh Padayachee 27 Jan 2021

#BizTrends2021: AI will have a real-world impact in 2021

Trends

#BizTrends2021: AI will have a real-world impact in 2021

Dries Cronje 13 Jan 2021

How AI can assist businesses during this festive season

4th Industrial Revolution

How AI can assist businesses during this festive season

Dries Cronje 9 Dec 2020

Boomerang.africa - WhatsApp templates increase engagement and conversion rates

Digital

Boomerang.africa - WhatsApp templates increase engagement and conversion rates

Issued by Techsys Digital 2 Oct 2020

How will SA business handle the digital commerce crush?

4th Industrial Revolution

How will SA business handle the digital commerce crush?

Vukani Mngxati 12 Jun 2020

What 5G will mean for marketing

Marketing

What 5G will mean for marketing

Issued by Dentsu 5 Jun 2020

4IR demands reskilling workforce

4th Industrial Revolution

4IR demands reskilling workforce

Garsen Naidu 19 Mar 2020

Top CX trends for CIOs to watch

Trends

Top CX trends for CIOs to watch

5 Mar 2020

When AI meets workplace and the environment

4th Industrial Revolution

When AI meets workplace and the environment

Brendan McAravey 21 Feb 2020

How can businesses leverage off technology to save on costs and create business efficiencies?

Fintech

How can businesses leverage off technology to save on costs and create business efficiencies?

Jameel Khan, Issued by SAICA 10 Feb 2020

CX and the accelerating pace of change

Trends

CX and the accelerating pace of change

Mark Molenaar, Issued by Kantar 8 Jan 2020

Image source: Gallo/Getty Images.

Marketing

Brand humanity marketing trends 2020

Sheila McGillivray 8 Jan 2020