Subscribe & Follow
Jobs
- Marketing Intern Johannesburg
- Sales, Marketing and Financial Advisory Durban
- Content Creator Cape Town
- Marketing Specialist - Pet George
- Marketing Specialist- Motor, Warranty and Business George
- Paid Media Specialist Cape Town
- Marketing and Business Development Specialist Johannesburg
- Brand and Marketing Manager Cape Town
- Marketing Coordinator Cape Town
- Senior Marketing Account Manager Cape Town
Social Places releases AI early-warning system for Coronavirus sentiment and online reviews
Social Places’ “GoReview” system which facilitates the aggregation and management of online reviews will pick up and flag all critical reviews across Facebook, Google and TripAdvisor. The software also offers an “in-store” live feedback tool which allows reviews to be dealt with immediately, offline.
“Social Places understands the importance of having early detection of any sensitive issues, particularly about any potential Coronavirus cases during this time. Further to this, hygiene issues have become extremely important for our clients who have multiple locations in the restaurant, retail, finance and fitness space” says Ashleigh Wainstein, co-founder of Social Places.
In a recent online consumer review survey that was conducted by Social Places towards the end of 2019, statistics showed that 89% of consumers read online reviews to make a decision about a business, whilst 92% of consumers expect a business to respond to an online review.
“These statistics highlight the importance of review management at all times and prove to be particularly useful during this period, where businesses are in a vulnerable position.” says Wainstein.
Social Places work with some of South Africa’s leading brands in the restaurant and retail space and to date, have consolidated almost 2 million online reviews for their customers.
For more information of GoReview and the services offered by Social Places, please contact az.oc.secalplaicos@selas for more information.
Our vision has always been to be an all-inclusive Marketing Technology provider, to always innovate, be agile and empower our customers.
"Always on Brand"
This is the essence of a successful brand and Social Places embodies this mantra in everything we offer. Your brand's info, reputation, conversation & offering is always on in the digital world - Make sure it is Always on Brand.
- Social Places launches AI responses and sentiment analysis powered by ChatGPT & BARD20 Nov 15:10
- Social Places introduce local pages and Bing integration31 Jul 12:10
- Social Places introduces Asset Bank, a game-changing feature for its social suite01 Sep 09:06
- 2023 Digital Marketing Customer Journey Survey24 Jan 12:14
- Briefing Journeys24 Nov 10:29