Product Manager (Remote)

Job description

About Viatu and Your Opportunity:
Viatu is the next-gen travel platform that lets you design and book your next adventure of a lifetime all in one place. Thanks to our technology, complex itineraries like exploring Namibia’s ancient dunes, witnessing the Great Migration, or gorilla trekking in Rwanda become seamless to plan and easy to book. Built by former Googlers, Booking.com engineers, and Rocket Internet entrepreneurs, our platform delivers scalable tech solutions through a fully integrated trip builder tailored for multi-stop travel in remote destinations.

Values:
We believe in a culture where every team member at Viatu is a driver of change, encouraged to take full ownership of their contributions. We operate with agility, embracing calculated risks and a commitment to move fast and innovate constantly in pursuit of progress. Importantly, our success is intrinsically linked to our responsibility as a certified B-Corp, ensuring we always look after our people and the planet.

Role:
As our Product Manager, you will lead the management and development of Viatu’s supplier portfolio across accommodations, activities, car rentals, and airlines. You will ensure our product offering remains competitive, consistent, and aligned with Viatu’s standards as the company grows. This includes maintaining and expanding key supplier relationships, overseeing content accuracy across our platform, and conducting regular trainings and familiarisation trips for our teams. You’ll work closely with sales, marketing, customer experience, and tech to strengthen how Viatu presents and operates its travel products, ensuring a seamless link between our partners, systems, and the traveller experience.

Key Duties and Responsibilities:

Responsibilities will include, but are not limited to: 

• Supplier Onboarding and Management: Spearhead supplier onboarding (hotels, activities, rentals, airlines) and negotiate contracts to secure favourable terms. Build strong supplier relationships for long-term collaboration.
• Supplier Expansion & Sales Team Collaboration: Grow our product portfolio aligned with Viatu's strategy. Source new suppliers and strengthen existing partnerships at travel conferences. Craft compelling trip offerings for our website and equip the sales team to champion our suppliers and drive sales.
• Team Training and Knowledge Sharing: Equip the Viatu team with in-depth supplier knowledge through targeted training (workshops, trips, eLearning) and collaborate with suppliers to expand the training academy.
• Content management, curation and optimisation: Actively manage and optimise the supplier and destination content across our various digital outlets including the website, our quoting tool, traveller guides and training materials. 
• Leadership collaboration: Contribute to cross-functional strategy development across marketing, product, customer experience, tech, and sales.

The Good Stuff:

• Working in an international and dynamic environment that nurtures your personal and professional growth.
• Work with a passionate and supportive team.
• Working on exciting projects with some of the world’s leading brands in tourism.
• Having flat hierarchies and agile decision paths.
• Getting access to attractive travel allowances, educationals and special travel incentives for yourself and your family.
• Opportunities for rapid career growth.
• Access to internal and external education and life-long-learning opportunities.
• Working fully remotely with a decentralised team with regular meetups in Cape Town & Europe.
• Having flexible working hours and the option to work remotely.
• Having a direct impact on people and planet in the destinations we operate in

Process:
We appreciate your time and want to give you full transparency about our hiring:

• Role-specific assessment that you can complete in your own time
• Role-specific interview (with our Head of Product)
• Final interview (with our CEO)

Reporting:

You will report to our Head of Product & CX, Alessandro.


We are curious to get to know you better.

Your Viatu Team

*Viatu is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About You:

• Highly organised and detail-oriented, with a structured approach and strong ownership of your work from planning to execution.
• Strong critical thinking skills, with the confidence to question processes and contribute to continuous improvement.
• Skilled at building strong, lasting relationships with partners and colleagues by combining empathy, clear communication, and a collaborative mindset.
• Experience working with CRMs or project management tools.
• 2+ years of experience in the travel industry, ideally within marketing, product management, or operations.
• Bachelor’s degree in business, marketing, communications, tourism, or a related field.
• Genuine passion for travel, particularly African destinations, wildlife, and culture, and a willingness to travel for supplier visits and team meetups.

A Plus: 

• Previous experience in a fast-paced startup
• Additional languages are a big plus
• Deep product and destination knowledge of African destinations
• Extensive travel experience in Africa
• Working knowledge of the Google Suite and Wetu
• Sales experience
• Our ideal candidate is based in Cape Town, South Africa.

Company Description

We believe in better travel. The kind that empowers local communities, combats over-tourism, and helps the world’s wildest places stay that way. We’re about the type of trips founded on knowledge you won’t get from Google, and experiences that stay with you – for all the best reasons. It’s travel you can feel good about. And it’s travel that’s all about you.

Posted on 23 Oct 14:04, Closing date 22 Dec