Assistant Store Manager - Retail
| Remuneration: | R20000 - R25000 per month negotiable depending on experience |
| Location: | Pretoria, Erasmuspark |
| Education level: | Matric |
| Job level: | Mid/Senior |
| Own transport required: | Yes |
| Reference: | #CG001/2024 |
| Company: | Mambo's Storage & Home |
Job description
Assistant Store Manager – Castle Gate Lifestyle CentrePretoria
Job Status: Full-Time
Mambo’s is searching for an Assistant Store Manager to help drive our retail operations and provide top-notch customer service. We rely on our talented Assistant Store Managers to use their exceptional leadership skills and business savvy to support their team's performance and drive the store's success. In this position, you'll work closely with the Store Manager to build a team of service-minded Cashiers and Shop Assistants, all while executing processes and procedures that ensure a consistently wonderful customer experience at Mambos. Sound like your cup of tea (or coffee, or match)? Read on!
What you'll do- Embody and communicate Mambo’s values and brand philosophy to customers and teammates alike
- Support the Store Management Team in efficiently running your store's operations within the ever-growing retail landscape
- Manage scheduling, time-off, and payroll for all team members
- Act as the in-store troubleshooting expert for all administrative processes
- Oversee stock management and processes
- Coach our team members through skills development and process trainings
- Provide the absolute best service to each and every customer
- Continually offer direct feedback and support to your teammates on the sales floor and national operations team
- Create an inclusive workplace culture by treating all teammates and customers with respect
Who you are- Backed by two-plus years in a management role at a customer-focused, operationally excellent retailer
- Previous retail operations experience including administrative tasks and stock management
- Confident leading a team, selling, overseeing operations, and driving sales performance
- Successful holding others (and yourself!) accountable and establishing trust among direct reports
- Exceptionally organized and proactive
- A collaborative team player with strong interpersonal and communication skills
- An out-of-the-box thinker and resourceful problem-solver when faced with challenges
- Able to create and share a compelling vision that inspires and motivates your team
- Flexible and dependable with the ability to work varying schedules, including weekends and special events.
You'll love this job if:- You are organised: You are not overwhelmed by the thought of tackling multiple tasks at a time.
- You are results - oriented: You are a strong seller. You have a bias for action.
- You are a strong communicator: You are a people person, natural leader and collaborate well with others.
- You are passionate about retail/ customer service: You have a genuine interest and personal passion for delivering excellent customer service.
- You are curious: You are eager to learn and absorb all things related to Mambo’s products and how to grow our business.
About Us:Mambo’s mission is to help individuals and households create organized, functional, and stylish living spaces. We provide a comprehensive range of innovative, quality storage and homeware solutions in beautiful stores that offer exceptional customer service and a fun shopping experience. Together we can create and inspire a sense of order and calm, making life easier.
We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal.
Requirements
Company Description
BEAUTIFUL & PRACTICAL STORAGE & HOME SOLUTIONS
The Plastics Warehouse was founded in the year 2000 and has since become Mambo’s Storage and Home, the country’s favourite plastics and household products for wholesale or retail. Mambo’s Storage and Home prides itself in stocking a comprehensive range of plastic-ware – larger than most national chain-store retailers in Southern Africa. We have expanded to 16 stores countrywide and growing! Due to the enormous stocks of amazing items in our stores, you’ll find us in dedicated buildings in convenient locations near major shopping centers.
The bigger, cheaper space allows us to provide a fun, easy shopping environment for our customers to explore our lower priced range at their leisure. We’ll offer you’re a world of discovery from your very first visit where you’ll find so many things you never even knew you needed. Plus, since we’re consistently updating our range with new and exciting products, no visit will ever be the same and you’ll leave ‘tickled pink’ every time.
In fact, not only will our range leave you tickled pink, but you’ll be tickled pink with our competitive prices too. Not only are we known for our impressive selection of products by sourcing new suppliers daily, but we also strive to offer you the best price by negotiating volumes with our suppliers.
To locate the nearest store to you, see our Store Locator for more details.
These days we’re all spending so much more time at home. The space you’re in, affects how you feel. Freeing up room and creating a space that is uncluttered, neat and orderly can boost morale as well as lifting your spirits.
Every room in your house has its own storage challenges. Whether it be the toys in your child’s room, what to do with your shoes and socks in the bedroom cupboard, or how to organize your groceries, cleaning products, laundry, or even that most chaotic space, the garage, with your tools and sundry. We even offer bright-spark products to reorganise your office space.
Mambo’s are all about nifty solutions for every storage problem – affordable solutions that will make all the difference to the way you live. In addition, our range of furniture, educational toys, crockery, glassware and kitchenware help you add practicality and style to your home life.
With us, it is simple to achieve fabulous transformations in your home.
Posted on 03 Jun 10:06, Closing date 1 Aug
