Account Manager

Job description

Purpose 

Work cooperatively with sales team, and for the business, to meet operational and team objectives. 

Client Retention 

• Maintain informal and formal communication with existing clients about project scope’s budget and timelines. 
• Obtain client feedback on the services delivered. 
• Receive clear and written specifications of advert requirements from clients 

New Business and Sales. 

• Respond to briefs. 
• Present service pricing and costs to potential clients. 
• Accurately communicate and sell outdoor opportunities to potential clients. 
• Liaise with the production teams to deliver outdoor advertisement. 
• Follow up on Sales Leads 
• Follow up with customers, compete orders and process sales leads 

Administration. 

• Work cooperatively with clients and for the business, to meet operational and team objectives. 
• Prepare proposal and schedules according to the brief. 
• Handle Orders, complaints, and other enquiries from clients. 
• Provide general administrative support to the Exco as directed 
• Perform data entry when orders are completed or changed. 
• Process sales and data progress reports. 
• Respond to emails, phone calls and others forms of correspondence. 
• Ensure all client information is correct. 
• Adhere to departmental confidentiality and compliance standards. 
• Quality checks the advert in terms of printing, Flighting and POF. 

Reporting 

• Report daily and or weekly on new and repeat business sales. 
• Capture a log of clients contacted (declined and on-boarded) – on Assetsphere / other available system. 
• Post Campaign reports/case studies for existing clients

Requirements

Skills/Competencies 

• Strong verbal and written communication 
• Persuasion and influence 
• Displaying Leadership 
• Customer Focused 
• Multi-tasking 
• Working well within a team 
• Meeting deadlines and delivering set objectives 
• Organisational skills 

Desired experience and Qualifications. 

• Matric or similar qualification NQF 4 
• Certificate/ Diploma in Advertising, Sales and Marketing or similar qualification 
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) 
• 2 - 3 years’ experience in a sales role with a proven track record 
• 6 – 12 months Telemarketing experience 
• Sales experience in a marketing and advertising industry 
• Knowledge of the media market 

Remuneration 

• Market related 

Apply to:

Recruitment@kenamedia.co.za

Company Description

With over 20 years of experience and more than 200 sites nationwide, we specialize in impactful formats that put brands where they can’t be missed, from commanding Towers that dominate skylines to gantries, large-format billboards, wall wraps, beacons, digital screens, and iconic sites.

Posted on 18 Dec 08:17, Closing date 16 Feb