Sales Order Processing Clerk

Exciting career opportunity for a sales order processing clerk! Are you an energetic and self-motivated individual with a passion for sales? Do you thrive in a client-facing role and have a knack for handling fast-paced environments? We have the perfect opportunity for you!

If you have 3-5 years of experience in internal sales or sales administration, preferably within the FMCG industry, then we want to hear from you!

This is your chance to grow within a vibrant team while building and maintaining strong client relationships. If you’re driven, detail-oriented, and ready to take on new challenges, this role is for you!

Your duties will include but not limited to -

• Loading new customers accurately onto Odoo ensuring all required fields are completed and kept up to date
• Reviewing sales orders or contracts received via the orders email address to confirm the details are correct and process on Odoo within 24 hours
• Accurately invoice all orders received by 1pm and handover to dispatch for picking
• Communicate to customers and sales reps if items are out of stock and orders can’t be fulfilled
• Daily activity checking on retail portals eg Woolworths, PnP, Shoprite etc
• Ensuring that customers stay within their credit limit and withhold further orders for customers with overdue balances until payment is received or approved by the CEO
• Flag customers who exceed their credit limit and communicate this with the sales rep and management team.

Requirements:

• Fluent in both English and Afrikaans. This role requires strong communication skills, persistence, and the ability to build relationships over the phone
• Self-confident and motivated. You’re proactive, reliable, and always strive for success
• High attention to detail. Accuracy is key, especially when capturing orders and managing client details
• 3-5 years previous experience in tele-sales, customer service or a sales-driven role
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Experience and proficiency on retail chain portals is essential

Posted on 23 Apr 15:19, Closing date 22 Jun