News

Industries

Companies

Jobs

Events

People

Video

Audio

Galleries

My Biz

Ads & Rates

Submit content

My Account

South Africa

Results for customer+complaints

News

M24 Logistics steps up to record e-commerce volumes for Black Friday
Retail
M24 Logistics steps up to record e-commerce volumes for Black Friday

Issued by M24 Logistics 8 Dec 2023

Meeting customer expectations: The urgent need for transformation in SA's telecoms sector
ICT
Meeting customer expectations: The urgent need for transformation in SA's telecoms sector

Ashley Nyiko Mabasa 12 Jun 2023

Ignore the Consumer Protection Act at your peril
Legal
Ignore the Consumer Protection Act at your peril

Issued by Bullion PR & Communication 18 Jan 2023

Image source: Ljupco Smokovski –
HR & Management
Contact centres: 4 ways to look after your agents' mental health

Julie McIntosh 12 Oct 2022

Warehouse management - are you as efficient as you think you are?
Logistics & Transport
Warehouse management - are you as efficient as you think you are?

Tennille Bell 14 Jul 2022

Design thinking proves game changer for SA tech start-up
ICT
Design thinking proves game changer for SA tech start-up

Issued by Hasso Plattner d-school Afrika 8 Jul 2022

Source: iStock.
Finance
Big 5 Banks under pressure to differentiate on customer satisfaction and experience

4 Apr 2022

Image supplied: Nic Ray, DataEQ CEO
Marketing & Media
BrandsEye announces rebrand to DataEQ

25 Feb 2022

Source: ©FRANCOIS POIRIER
Finance
Insurers keep negative conversations at bay

21 Sep 2021

3 reasons businesses need to prioritise SASL training among staff
HR & Management
3 reasons businesses need to prioritise SASL training among staff

Issued by Wits Plus 30 Aug 2021

Nic Ray, CEO, BrandsEye
Finance
Banks need to respond better to social media complaints, or risk fines

8 Jun 2021

Cava Sneakers launched during lockdown by husband and wife team
Retail
Cava Sneakers launched during lockdown by husband and wife team

21 May 2021

#PulpNonFiction: Things fall apart (when you focus on the loudest voices)
Marketing & Media
#PulpNonFiction: Things fall apart (when you focus on the loudest voices)

Bronwyn Williams 26 Apr 2021

#20Lessons20Years: Lesson 15: The lazy vision statement
Entrepreneurship
#20Lessons20Years: Lesson 15: The lazy vision statement

Allon Raiz 19 Apr 2021

How to approach executive remuneration in the evolving landscape - Part 2
HR & Management
How to approach executive remuneration in the evolving landscape - Part 2

Chris Blair 26 Mar 2021

Educo Academy launches free sales and marketing programme for SA youth
Education
Educo Academy launches free sales and marketing programme for SA youth

17 Feb 2021

The real-time customer
ICT
The real-time customer

Jan Kühn 8 Sep 2020

The Banking Conduct Standard explained
Finance
The Banking Conduct Standard explained

10 Jul 2020

Ombuds report shows how to save on insurance
Finance
Ombuds report shows how to save on insurance

7 Jul 2020

Life insurance - demonstrating value in a post-pandemic economy
Finance
Life insurance - demonstrating value in a post-pandemic economy

9 Jun 2020

Telcos must start focusing on customer experiences
ICT
Telcos must start focusing on customer experiences

Selva Ganesh 11 Mar 2020

Getty
Retail
Why retail SMEs need the right financial backing to remain innovative and adaptable

12 Feb 2020

The rising case of populism and its impact on brands
Marketing & Media
The rising case of populism and its impact on brands

Nonye Mpho Omotola 11 Feb 2020

Readying retail for the festive season
Retail
Readying retail for the festive season

9 Dec 2019

If the price is right
Marketing & Media
If the price is right

Issued by Dentsu 19 Nov 2019

Millennial, Gen X shoppers abandon in-store purchases to go online
Retail
Millennial, Gen X shoppers abandon in-store purchases to go online

19 Nov 2019

Image source: Gallo/Getty.
Marketing & Media
African mobile operators must harness digital content

8 Nov 2019

4 ways contact centres give consumers a better retail experience
Retail
4 ways contact centres give consumers a better retail experience

23 Oct 2019

Image credit: Getty
Retail
Equip retail staff to be brand ambassadors and boost your bottom line

Mark Thomson 3 Oct 2019

Image source: Getty/Gallo
Tourism & Travel
Social media can make or break your tourism business

25 Sep 2019

Credit: Pepkor
Retail
Pep, Truworths and Ackermans lead clothing retail customer satisfaction rankings

29 Jul 2019

A screen grab from VML's rebranding work for Edgars with Sho Madjozi, to better reflect the client and consumers.
Marketing & Media
#DigitalAgencyShowcase: Better reflecting the true SA client and consumer with VML

Leigh Andrews 20 May 2019

Online banking fraud keeps ombud on its toes
Finance
Online banking fraud keeps ombud on its toes

17 May 2019

Customer satisfaction is not enough. Delight your customers!
Marketing & Media
Customer satisfaction is not enough. Delight your customers!

Mornay Roberts-Lombard 23 Apr 2019

Image source: Getty/Gallo
Finance
Bank customer loyalty eroded by vanilla offerings

11 Apr 2019

How to grow your startup one step at a time: Step 1
Entrepreneurship
How to grow your startup one step at a time: Step 1

Natasha Fourie 29 Mar 2019

Chris Moerdyk
Marketing & Media
10 years later and still the same PR mistakes

Chris Moerdyk 27 Mar 2019

Image source: Gallo/Getty
Finance
Customer experience will make or break traditional banks

27 Mar 2019

How SA's biggest supermarkets measure up in customer satisfaction
Retail
How SA's biggest supermarkets measure up in customer satisfaction

7 Mar 2019

Screen grab from the Orchid-worthy ad.
Marketing & Media
#OrchidsandOnions: Two Onions for Woolworths

Brendan Seery 15 Jan 2019

Have your say on Financial Institutions Bill
Finance
Have your say on Financial Institutions Bill

11 Dec 2018

Customer service remains top of the list
Marketing & Media
Customer service remains top of the list

Werner Theron 4 Sep 2018

InspectaCar Polokwane scoops Dealer of the Year award
Automotive
InspectaCar Polokwane scoops Dealer of the Year award

Issued by DNA Brand Architects 20 Aug 2018

This is what customer management tools should do for your business
ICT
This is what customer management tools should do for your business

Edward Carbutt 13 Jun 2018

Reputational risk of social media
Marketing & Media
Reputational risk of social media

Bradley Elliott 16 Apr 2018

SA Customer Satisfaction Index reveals preferred mobile network
ICT
SA Customer Satisfaction Index reveals preferred mobile network

5 Dec 2017

Next

Let's do Biz