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News

How global and local markets shape SA consumer behaviour leading up to Black Friday

Research

How global and local markets shape SA consumer behaviour leading up to Black Friday

Issued by KLA 3 days

Putting the customer first and providing value is crucial for Black Friday success

Retail

Putting the customer first and providing value is crucial for Black Friday success

Peter Ludi 6 Nov 2024

How can your business reap the rewards of Black Friday while avoiding the customer service pitfalls?

CRM

How can your business reap the rewards of Black Friday while avoiding the customer service pitfalls?

Ryan Falkenberg 18 Oct 2024

Black Friday 2024: A guide for South African online retailers

E-commerce

Black Friday 2024: A guide for South African online retailers

Issued by TDMC 20 Sep 2024

South Africa's counterfeit problem: be aware of 'superfakes'

Retail

South Africa's counterfeit problem: be aware of 'superfakes'

20 Sep 2024

Sars increases customs duties: What it means for your online retail orders

Regulatory

Sars increases customs duties: What it means for your online retail orders

Chetan Vanmali, Yael Shafrir, Emily Gammon, Sidrah Suliman, Lauren Jimmy & Danica Jonker 17 Sep 2024

Source: © 123rf South Africa's ad market is expected to see 6.0% this year says Warc

Advertising

Warc: SA's admarket to grow 6%, as global ad investment more than doubles

22 Aug 2024

South Africa's Woolworths flags sharp drop in profit as shoppers spend less

Retailers

South Africa's Woolworths flags sharp drop in profit as shoppers spend less

Nqobile Dludla 6 Aug 2024

Artificial Intelligence

How rapid technological progress is transforming the IP property landscape

24 Jul 2024

How to scale your fulfilment capacity to meet growing customer demand

E-commerce

How to scale your fulfilment capacity to meet growing customer demand

26 Jun 2024

Zando reaches 12-year milestone in e-commerce space

E-commerce

Zando reaches 12-year milestone in e-commerce space

20 Jun 2024

Image source: ttatty –

IP Law

Don't be duped: Tips to protecting fashion IP against replicas

Gaby Meintjes 30 May 2024

Source: © LinkedIn Nearly one-third of brands launched in 2022 were discontinued by the end of 2023, revealed market research company Euromonitor International...

Branding

Nearly one-third of brands launched in 2022 discontinued by 2023

10 May 2024

Image supplied. Incubeta's Martine Kevelham shares insight about why retail media is important and how it has helped other regions where Amazon has recently launched

Marketing

The importance of a retail media strategy for e-commerce

Martine Kevelham 10 May 2024

8 key Meltwater take outs and how they should shape digital strategy

Digital

8 key Meltwater take outs and how they should shape digital strategy

Issued by TDMC 9 May 2024

E-commerce

How local online retailers can compete with industry giants

8 May 2024

Image supplied. Jaco Roux, head of product at South African e-commerce ecosystem, Bob Group, looks at how smaller businesses can compete with big-name online retail stores

E-commerce

6 lessons small online retailers can learn from big-name online retail stores

Jaco Roux 3 May 2024

Finance and governance: Building blocks to startup success

How To Start Up

Finance and governance: Building blocks to startup success

Issued by The Publicity Workshop 5 Apr 2024

How to take advantage of retail trends in 2024

Trends

How to take advantage of retail trends in 2024

Peter Ludi 15 Mar 2024

6 e-commerce trends to watch out for in Africa in 2024

Trends

6 e-commerce trends to watch out for in Africa in 2024

Natasha Parmanand 5 Feb 2024

Top payment trends for 2024

Fintech

Top payment trends for 2024

Issued by Ecentric Payment Systems 31 Jan 2024

Source: Supplied. Abcon Development managing director, Bryce O’Donnell.

Trends

#BizTrends2024: Beyond the building - how precincts are rejuvenating the office space

Bryce O’Donnell 29 Jan 2024

Image source: Denis Ismagilov –

Corporate & Commercial Law

Africa: Drivers of venture capital growth in Q3 2023

Ashlin Perumall, Janine Howard and Tanya Seitz 17 Jan 2024

Source: Xianjuan Hu/Unsplash

Services

Local retailers urged to refine in-store service to fight Shein and Amazon

19 Dec 2023

Digital experiences will make or break the holiday season for retailers in 2023

Retailers

Digital experiences will make or break the holiday season for retailers in 2023

James Harvey 24 Nov 2023

How can banks turn stressful Black Fridays into a customer service win?

Banking & Finance

How can banks turn stressful Black Fridays into a customer service win?

Ryan Falkenberg 21 Nov 2023

How can SA's online retailers ensure this Black Friday is their biggest yet?

Retailers

How can SA's online retailers ensure this Black Friday is their biggest yet?

Joel Bronkowski 15 Nov 2023

16th Annual Global Shopper Study released

Research

16th Annual Global Shopper Study released

31 Oct 2023

E-commerce

Get your e-comm brand Black Friday ready

Issued by TDMC 30 Oct 2023

Online shoppers abandon a purchase if delivery options not available

E-commerce

Online shoppers abandon a purchase if delivery options not available

17 Oct 2023

How can embedded payments drive better online retail customer experiences?

Banking & Finance

How can embedded payments drive better online retail customer experiences?

Joel Bronkowski 6 Oct 2023

6 reasons why South African consumers hesitate to embrace online shopping

E-commerce

6 reasons why South African consumers hesitate to embrace online shopping

Issued by KLA 4 Oct 2023

Image supplied. This year for the first time, local FMCG e-commerce growth specifically is expected to outstrip total e-commerce growth

E-commerce

Can local FMCG e-commerce still deliver?

14 Jul 2023

Transforming likes to sales: Mastering the 6-step influencer marketing strategy

Social Media

Transforming likes to sales: Mastering the 6-step influencer marketing strategy

Kopano Shimange, Issued by Humanz 14 Jul 2023

Image source: Kindel Media from

E-commerce

How retailers can make the most of SA's burgeoning e-commerce market

Joel Bronkowski 10 Jul 2023

Source © Egor Kotenko The global retail spend over chatbots is forecast to reach $12bn in 2023; growing to $72bn by 2028

Technology

ChatGPT: The great disruptor in retail

19 Jun 2023

#YouthMonth: Glow getter Ayanda Majola talks Yanda Cosmetics venture

Health & Beauty

#YouthMonth: Glow getter Ayanda Majola talks Yanda Cosmetics venture

Lauren Hartzenberg 2 Jun 2023

OneDayOnly's Laurian Venter on maintaining e-commerce momentum post-pandemic

E-commerce

OneDayOnly's Laurian Venter on maintaining e-commerce momentum post-pandemic

Lauren Hartzenberg 20 Mar 2023

How is tech-enabled simplification driving SA's long-term insurance industry growth?

Insurance & Actuarial

How is tech-enabled simplification driving SA's long-term insurance industry growth?

Issued by Insight Survey 1 Mar 2023

How age, gender and education are influencing online retail adoption in SA - study

Research

How age, gender and education are influencing online retail adoption in SA - study

1 Mar 2023

Consumer sustainability paradox an opportunity for e-commerce brands

E-commerce

Consumer sustainability paradox an opportunity for e-commerce brands

Steffen Burrows 28 Feb 2023

E-commerce

Are SA shoppers heading online this Valentine's Day?

9 Feb 2023

E-commerce

How retailers can capitalise on SA's e-commerce boom

2 Feb 2023

#FreshontheShelf: New from Fanta, Tastic, Red Bull and Mijenta Tequila

FMCG

#FreshontheShelf: New from Fanta, Tastic, Red Bull and Mijenta Tequila

12 Jan 2023

The impact of sharing on e-commerce and digital payments

Digital

The impact of sharing on e-commerce and digital payments

Issued by SHAREit Group 5 Jan 2023

Source © prykhodov Online retail in South Africa passed the R50bn milestone due to an ongoing boom in demand for home deliveries

E-commerce

SA online retail passes R50bn mark in 2022

23 Dec 2022

Shopping malls are back with a bang!

Retailers

Shopping malls are back with a bang!

Issued by BrandMapp 12 Dec 2022

Source: Supplied

Technology

How tech can serve retailers facing pressure to innovate

Marlene Naidoo 7 Dec 2022

How we hurdle the final obstacle to explosive online commerce in Africa

Supply Chain

How we hurdle the final obstacle to explosive online commerce in Africa

Issued by AfriGIS 6 Dec 2022

Source: ©Olga Yastremska -

Retail Marketing

Hyper personalisation, enhanced CX pivotal to Black Friday e-commerce campaigns

Kabelo Ngwane 24 Nov 2022