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News

A security guard stands watch by the Meta sign outside the headquarters of Facebook parent company Meta Platforms Inc in Mountain View, California, US. 9 November 2022. Reuters/Peter DaSilva/File Photo

Cyber Law

Nigeria fines Meta $220m for violating consumer, data laws

Elisha Bala-Gbogbo and and MacDonald Dzirutwe 22 Jul 2024

National Credit Amendment Bill to provide relief to consumers

Legislation

National Credit Amendment Bill to provide relief to consumers

13 Sep 2018

Rooting out devious traders

Consumer Law

Rooting out devious traders

8 Aug 2018

The first CX Day Johannesburg

CRM, CX, UX

The first CX Day Johannesburg

Issued by Global CX Day 13 Oct 2015

Charlie Wannell

Media

2014's mad media mix

Charlie Wannell 27 Mar 2015

Lyndi Lawson-Smith

PR & Communications

Navigating the new copywriting landscape

Lyndi Lawson-Smith 3 Oct 2014

CRM, CX, UX

Why CRM falls short with complaints, feedback management

Colyn Dee 9 Oct 2013

Regulatory

Tough consumer law ‘adds to costs'

Sanchia Temkin 4 May 2009