News
CRM, CX, UX
How CEM Africa, the continent's leading CX summit signals the next wave of customer experience innovation
Issued by CEM Africa Summit 29 Jul 2025
4th Industrial Revolution
How data can drive employee engagement in 2025
Issued by icandi CQ 12 Dec 2024
CRM, CX, UX
Discovery takes first 2 places on Ask Afrika Orange Index winners podium
Issued by ASK AFRICA 29 Aug 2024
CRM, CX, UX
Who will be the leading CX brands in the 2024/5 Ask Afrika Orange Index?
Issued by ASK AFRICA 23 Aug 2024
Research
Driving customer-centricity through harmonising insights, strategy, and operational implementation
Issued by React Customer Research 20 Feb 2024
CRM, CX, UX
Great CX: Not only about existing customers, also for potential customers
Andrew Bourne 14 Apr 2022
CRM, CX, UX
Progressive companies should turn CX into a competitive advantage
Chantel Troskie 17 Sep 2018
