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Marketing & Media

5 ways to better digital engagement for your business in 2023

Brent Haumann 25 Nov 2022

Source: © Denis Putilov Today businesses have to prioritise relevant, personalised client experiences

Marketing & Media

Prioritising the personalised experience for success

25 May 2022

Don't WhatsApp me, I'll WhatsApp you

Marketing & Media

Don't WhatsApp me, I'll WhatsApp you

Dori-Jo Bonner 9 May 2022

Gen Alpha: The next economic force

Marketing & Media

Gen Alpha: The next economic force

12 Apr 2022

5 significant shifts in customer behaviour and expectations

Retail

5 significant shifts in customer behaviour and expectations

Dori-Jo Bonner 8 Apr 2022

Pieter Geyser, Brent Haumann and Glenn Gillis

Marketing & Media

Relevant and effective marketing methods

28 Mar 2022

Jonathan Hurvitz, Dori-Jo Bonner, Tshepo Matlou, Greg Gatherer, Andre Redinger and Reagan Kok

Marketing & Media

What industries need to know about the new customer

Bianca Gardella 23 Feb 2022

Seamless communication is key to CX: Here's what it should look like

Marketing & Media

Seamless communication is key to CX: Here's what it should look like

Brent Haumann 24 Jan 2022

Source: © Ivelin Radkov

Marketing & Media

Convenience: The new gold standard, but what about value?

18 Jan 2022

Digital first-impressions matter

Marketing & Media

Digital first-impressions matter

Brent Haumann 8 Oct 2021

How intelligent communications orchestration drives engagement, adoption, and experience

Marketing & Media

How intelligent communications orchestration drives engagement, adoption, and experience

Brent Haumann 6 Sep 2021

Marketing & Media

What are the core requirements for building an omnichannel customer experience?

Brent Haumann 16 Aug 2021

What is an omnichannel customer engagement hub and why do I need it?

Marketing & Media

What is an omnichannel customer engagement hub and why do I need it?

Brent Haumann 30 Jul 2021

4 ways businesses can embrace digital transformation securely

ICT

4 ways businesses can embrace digital transformation securely

Stergios Saltas 2 Jun 2021

6 technologies that should be part of a future CCM strategy

ICT

6 technologies that should be part of a future CCM strategy

Brent Haumann 24 May 2021

Operational efficiency is a 'no go' to great customer experience

Marketing & Media

Operational efficiency is a 'no go' to great customer experience

Brent Haumann 31 Mar 2021

Marketing & Media

When it comes to customer communication, engagement is everything

Brent Haumann 18 Mar 2021

Brent Haumann, managing director, Striata Africa

Finance

Financial services and digital transformation. Is it happening fast enough?

Brent Haumann 17 Feb 2021

How customer communication will evolve in 2021

Marketing & Media

How customer communication will evolve in 2021

Brent Haumann 12 Feb 2021

Great customer experiences can be manufactured

Marketing & Media

Great customer experiences can be manufactured

Brent Haumann 18 Jan 2021