I help businesses to maximise their advantage and create vibrant service cultures, where the employee experience fits with the customer experience. I equip leaders and teams to expand their impact, without sacrificing their well-being, even in turbulent times.
We are an agile business, coaching, mentoring and collaborating with industry leaders across 17 industries, with a particular focus on medium-sized businesses in hospitality and travel.
We help organisations evaluate, create and/or sustain a great working culture, in which employee experiences and community involvement equate to exceptional customer experiences at every touch-point. We host global immersions and help to develop responsive, relevant leaders who carry your DNA and sustain your profitability.
My own journey started with professional music and included working at GIBS Business School and now coaching for Wits Business School, besides the other projects we are involved with. My portfolio of current work includes Business Turnaround, Leadership Development, Team Alignment, Change Readiness, Brand Management, Employee and Customer Experience and Executive Coaching.
Clients we have worked with include Adams & Adams Attorneys, Naspers, Wesbank, Smollan Group, Sasfin Bank, MGOC, SYSPRO, KAS and other leading organisations.
