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Ask Afrika Press Office

We believe that research is done for the greater good - through market research, we help companies and brands identify opportunities within their business to enable sustainable growth.

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For richer or poorer - financial habits are not determined by size of wallet

For richer or poorer - financial habits are not determined by size of wallet

Given the rapid rate of change in the last 18 months, what has become increasingly evident is that a number of long-held assumptions about consumer behaviour is no longer true. Target Group Index (TGI) data reveals that income and particularly disposable income levels have shifted significantly as consumers spend and even think about money differently. 14 Oct 2021 Read more

Marketers turn to stable research in the midst of large consumer changes

Marketers turn to stable research in the midst of large consumer changes

The consumer landscape has been inexorably altered by the Covid-19 pandemic which has meant that brands and businesses have had to adapt to new consumer habits while at the same navigating through a labyrinth of complex challenges. More than ever before, current, relevant and credible data is key to business decision making. 12 Oct 2021 Read more

The Ask Afrika Orange Index 2021 Ranking released - Customer experience levels decline during Covid and go digital

The Ask Afrika Orange Index 2021 Ranking released - Customer experience levels decline during Covid and go digital

The technical detail: 7 Oct 2021 Read more

Customer experience has undergone a major shift in past 20 years

Customer experience has undergone a major shift in past 20 years

The social context to service expectations and customer experience has undergone a fundamental shift in the past two decades, says Ask Afrika founder and CEO, Andrea Rademeyer. 5 Oct 2021 Read more

The impact of riots and looting on spaza shops in Johannesburg 2021

The impact of riots and looting on spaza shops in Johannesburg 2021

One-third of spaza shops in Johannesburg suffered looting or damage in the recent violent riots that took place in July with most requiring assistance to repair structural damage and capital to replace stock before they can resume trade, according to research conducted by Ask Afrika in partnership with Yebo Fresh, a tech start-up that is on a mission to rapidly restock spaza shops. Ask Afrika interviewed 200 spaza owners during July 2021. 18 Aug 2021 Read more

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Tel: +27 (0)12 428 7400
www.askafrika.co.za