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icandi CQ is a 31% Black Woman Owned, Level 2 B-BBEE strategically driven full-service digital brand, communication and employee experience agency.
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Tunnel vision of funnel vision?
What employee engagement can learn (and take) from the customer funnel 7 Jun 2024 Read more

Brand love, from the inside out
Every business wants their customers to love their brand. But what about their employees? 14 Feb 2024 Read more

Is 2024 the year we unlock AInternal Communications?
Annual performance reviews are so 2023. In 2024, if you’re not strategising ways to create a more connected, engaged, and empowered workforce, powered by AI and driven by hyper-personalisation and real-time feedback, you’re speaking to the past, not the future. It’s time to look ahead to get ahead. 17 Jan 2024 Read more

How to draft craft an annual report
If your annual report doesn't look like it will be a must-read for investors and other stakeholders, then you need to throw out the draft and employ more craft. 20 Jun 2023 Read more

Tell or sell - how website storytelling goes beyond selling
Social media didn't kill the website. It made website storytelling more important than ever before. If your website isn't telling a story about your brand in 2023, it isn't selling your products and services either. Let's change that... 8 May 2023 Read more

Can your EVP drive work-life integration in 2023?
In this post-pandemic hybrid working environment, does your EVP still attract talent and deliver real value? Is it time to dissolve the old model or evolve it into a more human-centric approach to value? 23 Mar 2023 Read more

Metaverse - crypto or kryptonite for marketing?
Trend of fad? Unexplored universe or volatile planet? Like it or leave it, the metaverse is one planet you cannot afford to ignore or not explore. So, let's explore... 17 Feb 2023 Read more

What can US businesses teach SA about inclusion at work?
We may think of workplace diversity as a problem unique to South African businesses based on our history, but it's not. We only have to look to the US, where chief diversity and inclusion officers and gender-neutral pronouns are part of business to realise that maybe we have a thing or two to learn from our counterparts up north. 23 Sep 2022 Read more

Gender equality: How woke (or broke) is your internal comms?
It's Women's Month - that time of year when every company becomes 'woke' to the issues affecting their female employees and the many ways their recruitment programmes, wellness initiatives and gender equality policies are fighting the good fight and winning. And yes, many companies have made very real strides in transforming the workplace into a place where women have voices and make choices from positions of real power and influence across the board and, indeed, on the board. 3 Aug 2022 Read more

Can you have workplace culture without a traditional workplace?
Is workplace culture still worth investing in? Are cultural activities still in fashion? In the lead up to Heritage Day this month, we look at how company cultures, diversity and inclusion intersect at the corner of brand sustainability. 7 Sep 2021 Read more

Enabling the Africa way
Africa Day celebrates the continent's progress as much as its diversity, begging the question: How can business progress in a multicultural world if they don't embrace diversity at its most vulnerable roots - the remote (or hybrid) workplace? 24 May 2021 Read more

From reactive to responsive: IC trends in 2021
Adopt, adapt or pivot? We share some of the top trends taking internal communications from reactive to responsive in 2021. 19 Jan 2021 Read more

Ask your employees the right questions
Employee surveys are key to gauging, not only the impact of your internal communication efforts, but also as an indicator to the current mood and sentiment in your organisation. 1 Dec 2020 Read more

Diversity without inclusivity is just skin deep
If diversity is the face of transformation, inclusivity is its voice. As communicators and leaders, if we want to change the corporate narrative and drive a more inclusive company culture, it starts with enabling inclusive communication. 28 Sep 2020 Read more

5 leadership lessons from women changing the narrative
Women make great leaders, but not just for the reasons we think. In addition to the collaboration and empathy they bring to the table, women know how to turn a slamming door into an opportunity to forge a new and better way. 21 Aug 2020 Read more

Is brand empathy crisis-proof?
Empathy is not an emotional response to a global crisis. It is a strategy that enables you to bring meaning to your brand and the people who give you permission to exist. Why then are so many brands lacking empathy? 11 May 2020 Read more

When innovation is the path of greatest resilience
Many businesses are still operating in that emergency 'first response' mode - reacting to every challenge every day, just to survive. But the time is coming to rethink and redesign a new economic order and we can either prop up our old systems or build new ones that are as innovative as they are resilient. It's time to choose before it chooses us. 21 Apr 2020 Read more

Sales is everyone's business
Is sales a job title or the result of an engaged workplace culture? With the right strategy and support, is it possible to turn every employee into a member of your sales team? That depends... 12 Nov 2019 Read more

Changing culture, from the workplace out
Does your workplace culture reflect society, or help shift it? Why wait for change to come into the workplace when you can use internal communications as a tool to shift and shape culture, from the workplace out. 25 Sep 2019 Read more

Is demotivation the new motivation of employee engagement?
If you want to start engaging your employees, stop motivating them. Please. The reason they're not performing at peak has less to do with motivation and more to do with de-motivation. 28 Aug 2019 Read more

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Whether you want to meet in-person or virtually - get in touch and let's chat about how we can partner with you.

Contact Kim Nelson-Eckoldt
083 253 8584
011 234 8384

Unit 1, Regency Terrace, 4 Fifth Avenue, Rivonia, 2128