TCS Field Installation Technician

Main job purpose:
The primary role of a TCS Field Installation Technician is to prepare installation sites, physically install toll system equipment, and carry out configuration, calibration, and testing of the equipment. The role is also responsible for troubleshooting any problems that arise during the installation process and providing support to the operator throughout the installation process. Following performance verification and commissioning, they are also responsible for implementing handover procedures and/or maintenance processes.
 
The primary focus is on:
Procurement

• Occasionally, the technician may need to participate in procurement activities, working closely with suppliers and clients.

Installations

• The technician is responsible for the physical installation of toll-related equipment, following established procedures and specifications. This includes tasks such as cabling, assembling devices, and operating construction equipment when necessary. Working at heights may also be required.

Testing and troubleshooting

• The technician ensures the quality and functionality of cable connections and systems, performing thorough checks to confirm durability and proper operation. Troubleshooting is carried out using specialized tools to diagnose and resolve issues.

Maintenance and repair

• The Installation Technician may be required to train maintenance technicians or, as a resident technician, perform system maintenance when needed.

Customer interaction

• The technician will engage with clients to provide training, operational guidance, and respond to inquiries as necessary.

Health and Safety

• The role requires the use of personal protective equipment (PPE) and specialized safety gear. A solid understanding of the Health and Safety Act is essential, and the technician must adhere to safety protocols at all times, ensuring their own safety as well as that of colleagues and bystanders.

Documentation

• Accurate documentation of installations, processes, and procedures is required for handover, record-keeping, and tracking installed equipment, which includes completing forms, logs, and other necessary records.

Organogram
 
Superior :  Project Manager/Hardware Department Manager
This Position :  TCS Field Installation Technician
Subordinates :   None
 
Educational requirement:
Education (minimum requirements to perform the job):

• Grade 12
• Electronic/Electrical Engineering qualification OR similar tertiary qualification
• Valid Unendorsed Code 08 Drivers License
• At least 5 years related experience and good knowledge of the Health and Safety Act.
• Experience in Electronic Toll Collection Systems and IT environment
• Experience in hardware installations and upgrades for complex
• projects

Required competencies to meet the job outcomes:

• Fluent in English - Excellent communication skills on all levels (written & oral)
• Decision-making skills
• Excellent client relations skills
• Highly motivated individual with strong self-management skills
• Enables and drives a learning culture
• Excellent time management skills
• Good conflict management skills
• Solution driven
• Stress tolerance and adaptability
• Pro-active
• Technical Skills:
  • Expert knowledge of electronics and wiring
  • Expert knowledge of electrical reticulation
  • Excellent fault finding and troubleshooting skills
  • Good electronic installation skills
• Knowledge of the toll collection process & toll road environment will be advantages
• Computer literacy skills
• Strong technical knowledge of hardware components and cabling infrastructure
• Planning and organising skills with the ability to prioritize tasks and manage multiple projects simultaneously

 Soft skills

• Attention to detail
• Communication
• Conflict management
• Self-management
• Adaptability
• Stress tolerance
• Judgement
• Planning
• Customer relations
• Teamwork

 Physical demands and work environment
The installations technician must be in physically sound condition to allow for the following:

• Lifting and moving of toll equipment and spares
• Physical labour
• Working in confined spaces
• Working at heights
• Must be able to drive a motor vehicle
• Work long hours (overtime) occasionally
• Must be able to work inside and outside
• Perform installations in various parts of the world

 Essential duties and responsibilities

• AVC
  • Cut road surface where applicable and install “Treadles and loops”
  • Seal road surface where applicable
  • Install sensor or infra-red equipment
  • Install and fit AVC Enclosure
  • Install battery charger and UPS
  • Install and terminate all cables in enclosure where applicable
  • Test all the AVC Pads to ensure that they trigger correctly and in the correct sequence
• Receipt Printer
  • Install Receipt printer and cables to lane controller
  • Terminate cables on both sides by means of connectors
  • Print a receipt to ensure quality of print as well as functionality of guillotine
  • Make sure printer is in working order
• Swipe Card Reader
  • Install swipe card reader and cables to lane controller
  • Terminate cables on both sides by means of connectors
  • Test the SCR with a test card to ensure that the unit is functioning
• Traffic Light
  • Install traffic light in right passion. E.g. Brackets or pole
  • Install cables to traffic light and terminate on both sides
  • Log into the lane and ensure functionality of both lights
• Patron Fare Display
  • Install the Fare Display in right position E.g. Inside outside
  • Install cables for Fare Display and Connect both sides
  • Ensure the It is in working order
• CCTV Cameras
  • Where applicable assist contractor with installation of brackets and conduits
• OHLS
  • Install OHLS in right position
  • Install cables for OHLS and terminate correctly
  • Make sure it is working after installation
• Entrance / Exit Booms
  • Install Booms in right position and make sure it is not loose
  • Install cables and terminate at both ends
  • Make sure boom safety is connected
  • If not, set tensioning adjustment arm in accordance with the suppliers handbook
  • Activate the loop and ensure whether it is possible to close the boom
  • Ensure that the boom arm is securely fixed onto the barrier stub arm
• TCT
  • Install TCT on work surface
  • Install cables and terminate on both ends
  • Make sure all is working on completion
• Lane Controller Unit
  • Install Lane Controller and fix in pre-determined place
  • Terminate all cables and components as to requirements
  • Make sure door switch is working as well as keys and locks
  • Mark Control unit with lane number
• Tools and Test equipment
  • Clean all test equipment
  • Ensure that all the equipment is still functional
  • See that all tools and equipment is available before commencing installation
• Administration and General Safety
  • Work from a structured plan where possible
  • Stick with timelines and correspond with installation manager and project manager
  • Work safely and always look out for your colleague’s safety
• Intercom System
  • Install Intercom system or assist where applicable
  • Install cables for intercom and terminate
  • Install slave units at determined positions
• Electrical Cabling
  • Only install and terminate electrical cables on toll equipment
  • Always work on electrical cables as if it is life
  • Install UPS and battery for Back-up Power
  • Make sure that UPS cables are done in the correct way if connected
  • Make sure Installation is in co ordinance with electrical reticulation
  • Make sure wiring diagrams in cabinets
  • Ensure that each cable is clearly marked and labelled at both points

 General
This Job Specification indicates only the main duties and responsibilities of the position and therefore is not intended as an exhaustive list. We are looking for an individual who will fit into the culture of our company comfortably and for this position we will look at all potential candidates.
The company will consider individuals who may have a disability however to a limited extent (Sight with the use of glasses).

Posted on 17 Jun 09:40, Closing date 19 Jun