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Customer Relations
Job descriptionWork for a well-established and trusted customer-owned bank that holds itself to the highest standards, empowering customers to use their money to create a world where people and the planet thrive. We are looking for a Customer Service Consultant to join their forward-thinking and supportive team, providing flexible working arrangements for a work-life balance.As the first point of contact for customers, you will be managing a high volume of inbound enquires as well as outbound follow-up activity. Providing a thorough service, you will also be identifying opportunities to assist customers with the bank's range of products and services and liaise with internal teams to provide solutions.
Basic requirements: To succeed in this position, you will be able to demonstrate your previous customer service experience, ability to build rapport and problem solve. Key success factors include:
Successful applicants will be required to have full availability to work a rotating roster Monday to Friday between 8am and 8pm, as well as a rotational Saturday 9am-2pm shift. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. RequirementsCore skills
Company DescriptionAdjusting the corporate world for the fast worldPosted on 06 Jun 16:32, Closing date 5 Aug Or apply with your Biz CVCreate your CV once, and thereafter you can apply to this ad and future job ads easily. See also: Customer Service | ||||||||||||||||