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Free legal help for South AfricansLUMA and Praekelt.com have co-created a chatbot that makes legal help available and accessible to all South Africans. 19 Oct 2020 Read more

The Covid-19 chatbot that saved livesIn the days following South Africa's first case of Covid-19, WhatsApp chats were littered with doomsayers, mask makers and wildly-priced hand sanitisers. And worst of all, there was a lot of fake news being spread by the well-intentioned yet ill-informed. 3 Aug 2020 Read more

Absa Life launches a bot that helps both customers and employeesAnyone who has tried to check an insurance policy unsuccessfully will know the pain of not being able to find the information you are looking for. But that has changed for Absa Life funeral policyholders. 1 Jul 2020 Read more

Comms in the time of coronaWith remote working now a reality for big corporates, companies like MTN are using WhatsApp chatbots for their internal comms. 20 May 2020 Read more

WhatsApps from the MTN CEOSA's big yellow telecommunications co now sends their company comms on the popular social app, including personalised messages straight from the top. 13 Feb 2020 Read more


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