Don’t gamble with your cybersecurityProtect your online gaming and gambling experience The recent wave of cyberattacks targeting the global casino and hospitality industries has raised alarm bells. Carey van Vlaanderen, CEO of ESET South Africa, says smaller chains, online gaming sites and their customers are equally susceptible. Fortunately, there are steps individuals can take to reduce the risk of their personal details being compromised. Carey van Vlaanderen, CEO at ESET Southern Africa Sophisticated cyberattacks, like the one reported by MGM Resorts in the United States, in which digital room keys stopped working and manual payouts were required for slot machines, are a stark reminder that cybercriminals are organised and highly skilled. However, it’s not only major international brands that have been compromised. Smaller entities have faced security breaches too. “Casinos are complex ecosystems, often interlinked with hospitality services. This interconnectedness exposes them to a range of cyber risks, from customer data breaches to operational disruptions. This means that customer data available to hackers could include personal details of customers as well as sensitive financial information linked to the booking and rewards programme information for the hotels and dining establishments associated with casinos,” explains Van Vlaanderen. The popularity of online betting platforms and immersive gaming casinos has also become an attractive target for fraudsters. “Cyberattackers are well aware of the lucrative opportunities in online gaming. The integration of financial services, like credit cards and banks, into gaming accounts means there is a risk not only for the businesses themselves, but their customers too,” Van Vlaanderen notes. In light of the risks, robust cybersecurity measures are critical for individuals and businesses to safeguard their digital presence. “There are a number of steps and helpful guidelines to follow to safeguard personal and financial information in the gaming and hospitality sectors,” adds van Vlaanderen.
“Although absolute security is challenging to achieve, these practices can significantly mitigate risks. Industry-wide cooperation and the sharing of best practices is another method of combatting threats more,” says Van Vlaanderen. For those needing support or information on responsible gambling, the South African Responsible Gambling Foundation (SARGF) is a valuable resource, offering free and confidential assistance. The SARGF toll-free number is 0800006008. For more visit www.responsiblegambling.org.za.
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