Senior Retail Manager
| Remuneration: | cost-to-company |
| Location: | Pretoria |
| Job level: | Senior |
| Type: | Permanent |
| Company: | Ad Talent Africa |
- A dynamic South African company focused on simplifying and enhancing the car buying and selling experience.
Who we’re looking for:
- We are currently looking to appoint an experienced Senior Retail Manager to lead operations at our dealership. The ideal candidate will be responsible for managing a dynamic team of sales staff, driving performance and ensuring exceptional customer service across all departments.
What you’ll do:
- Oversee daily operations of the dealership, ensuring smooth and efficient functioning
- Lead, motivate and manage a team of sales staff to achieve performance targets
- Implement and monitor sales strategies, promotions and customer engagement initiatives
- Manage inventory levels, rotation and merchandising standards
- Ensure compliance with health, safety and regulatory requirements
- Analyse sales reports and KPIs to identify growth opportunities and operational improvements
- Handle customer queries and complaints professionally and promptly
- Collaborate with suppliers, logistics and finance teams to optimise store performance
- Conduct regular staff training and performance evaluations
What you need:
- Minimum 10 years’ experience in retail management, preferably in a hypermarket or large-format store
- Proven leadership and team management skills
- Strong understanding of retail operations, merchandising and customer service
- Excellent communication, interpersonal and problem-solving abilities
- Proficiency in retail systems and reporting tools
- Ability to work under pressure and adapt to a fast-paced environment
- Tertiary qualification in retail management or business administration
- Compliance
- Customer service
- Management
- Operations
- Reporting
- Retail
- Retail management
- Sales
Posted on 20 Oct 09:05, Closing date 16 Nov