Snr Account Manager

Enhance and expand key accounts; identify and secure new business opportunities to boost revenue and client base

• Drive growth in key accounts, consistently exceeding previous fiscal year’s achievements in line with the company’s budget.
• Deliver superior agency and client service, offering tactical direction and innovative solutions.
• Proactively manage and strategise sales activities for optimum results.
• Seek out and secure new business opportunities to enhance company profitability.
• Develop and implement strategic solutions for clients, aligning with their broader media and strategy plans.
• Ensure the retention of existing clients by consistently exceeding their expectations with high-quality, impactful work.

Manage client relationships

• Clearly comprehend and communicate client strategic and operational requirements.
• Consistently achieve high client satisfaction, measured through targeted feedback, reviews, and campaign responses.
• Continuously adapt and adjust approaches to benefit client and company needs.
• Actively communicate and network across all company departments to facilitate effective problem-solving.
• Establish, maintain, and develop all business relationships.
• Skilfully negotiate with clients to optimise proposals, ensuring alignment with both client and company objectives.

Manage contracts or sales agreements

• Manage requests from clients for contract change details or requirements.
• Collaborate with the legal department to review contract parameters, ensuring legal compliance.
• Facilitate and implement necessary amendments to existing contracts as required.
• Proactively manage contract renewals, ensuring completion well before their expiry dates.

Reporting and administration

• Accurately complete and submit proposals, cost schedules, contracts, financial documents, CI’s, and commission claims in a timely manner.
• Maintain CRM compliance, manage activity logs and pipelines, and prevent data duplication.
• Discuss CRM report contents at weekly sales meetings and present any additional relevant information.
• Report planned client interactions or site visits to the sales manager in advance.

Requirements

• Matric essential
• A formal qualification in media would be advantageous

Experience

• Minimum three years of experience in media sales, ideally in a similar environment.
• Experience in the outdoor industry is beneficial for market insight.

Skills and attributes

• Knowledge of the media and advertising industry
• Computer literacy
• Familiarity with CRM systems and sales tracking software
• Strong analytical and problem-solving skills
• Planning and organising abilities
• Excellent presentation and communication skills (oral and written)
• Professional and technical proficiency
• Strong negotiation skills
• Creative collaboration
• Attention to detail
• Customer service orientation
• Interpersonal sensitivity
• Resilience and teamwork
• Ability to handle and process large amounts of information and simultaneous tasks
• Strong commercial acumen
• Excellent active listening skills
• Readily takes initiative
• Proven negotiation skills

Additional requirements:

• From time to time, you will be required to work long hours and attend social functions where industry players gather.
• Occasional travel outside Gauteng will be required.

Posted on 14 Mar 09:28, Closing date 31 Mar